J

JobssAIG

Recruiter Portal

Help & Support

Recruiter operations desk, candidate dispute resolution, statutory guidelines, and ticket management.

Platform 99.98% Operational
Contact Desk
+ Report a Problem
Popular Topics:
Placement Disputes
Ghana Labor Act
Client SLAs
Probation Policy
SSNIT & PAYE

< 1h Priority SLA

Dedicated Recruiter Desk

Mon–Fri 8am–6pm GMT

Live on WhatsApp & Phone

36 Recruiter Playbooks

Updated for Ghana tech market

98.4% First Contact

Disputes & fee mediation

Help Center
Recruiter Guides
FAQs
Support Tickets
4 Tickets
Contact Support
Report a Problem

Knowledge Base & Recruiter Topics

Browse operational playbooks, Ghana statutory guidelines, and placement policy resources.

8 Playbooks

Requisition Intake & Client SLAs

Mastering intake calls with hiring managers, setting STAR criteria, SLA commitments, and managing scope revisions.

Requisition Scoping
48h Turnaround
Calibration Scorecards
7 Playbooks

Talent Sourcing & Outreach

Sourcing Ghanaian tech talent across LinkedIn, GitHub, and local networks with high-converting outreach copy.

Ghana Tech Salary Benchmarks
Outbound Conversion
Talent Pipelining
6 Playbooks

Fees, Splits & Withholding Tax

Transparent 15–25% placement fee breakdowns, GRA 7.5% withholding tax deductions, invoice schedules, and payout tracking.

GRA WHT Compliance
Commission Schedules
Invoicing Milestones
5 Playbooks

Candidate Ownership & Disputes

Official 6-month candidate representation policy, dual-submission resolution protocols, client re-engagement, and mediation.

180-Day Ownership
Dual-Agency Conflict
Fee Protection
6 Playbooks

Ghana Labor Act (Act 651)

Statutory rules for probation (maximum 6 months), notice periods, SSNIT Tier 1/2/3 contributions, and standard employment contract templates.

Act 651 Guidelines
SSNIT Contributions
Statutory Probation
4 Playbooks

Technical Evaluation & Scorecards

Administering take-home tasks, scorecards, automated GitHub tests, and objective recruiter calibration rubrics.

Anti-Plagiarism Protocol
Engineering Rubrics
Hiring Committee Prep